Changzhou Public Transport has proudly achieved the prestigious Jiangsu Premium Brand certification for its Urban Bus Passenger Service, becoming the first urban bus company in Jiangsu Province to receive this distinction.
Introduced in 2020, the Jiangsu Premium Brand certification is a forward-looking initiative designed to raise standards in branding and service quality across the province. This program aligns with international best practices, using market-driven strategies to build a community of brands recognized for their innovation, quality, service, and reputation.
Excellence in passenger service is a core principle for Changzhou Public Transport. As a benchmark in Jiangsu Premium Brand development, the company strictly follows the national standard GB/22484-2016, which outlines comprehensive service specifications for urban public transportation. To better meet diverse community needs, it has introduced specialized services such as Changyou Youxue, a dedicated school bus service for students, as well as neighborhood micro-routes and customized transportation solutions.
Changzhou Public Transport has also embraced digital innovation with the launch of platforms like the Bus Line Steward for real-time route management and the Bus Friends Circle for passenger engagement. The development of its Cloud Bus platform further enhances service accessibility and quality, significantly raising passenger satisfaction across Changzhou.
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